Privacy Policy

1. Who We Are

This Privacy Policy sets out how Bike Crash Claims uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, it will only be used in accordance with this privacy statement.

YK MCR Ltd, a company registered in England and Wales (No. 16918832). Registered office: 62 Church Road, Gatley, Cheadle, England, SK8 4NQ.

Bike Crash Claims acts as a marketing and introduction service. We work closely with regulated specialist firms (accident management companies and legal service providers) to provide assistance for motorcycle accident claims.

2. What Data We Collect

We may collect the following information when you use our forms, contact us, or browse our site:

• Name, contact information including email address and phone number.
• Details about your motorcycle accident, injuries, and vehicle damage.
• Demographic information such as postcode, preferences, and interests.
• Website usage data, analytics, and cookies (see Cookies section).

3. How We Use It

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To assess your potential motorcycle accident claim.
• Internal record keeping and administrative processing.
• To improve our products and services.
• We may periodically send promotional emails about new services or other information which we think you may find interesting.

4. Data Sharing

Critical Information: We share your enquiry data with regulated specialist firms (accident management companies and legal service providers) for the explicit purpose of providing services and assessing your claim.

We do not sell, distribute, or lease your personal information to any other third parties unless we have your explicit permission or are required by law to do so. Each specialist firm manages your data under their own privacy policy, provided to you when they contact you.

5. Lawful Basis

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent: You are able to remove your consent at any time. You can do this by contacting us.
• Contractual obligation: Processing is necessary to provide you with the services you have requested.
• Legitimate interests: For our internal business operations and improving our website.

6. Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic. For full details on the cookies we use and how to manage them, please read our Cookie Policy.

7. Your Rights

Under data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

Our ICO Registration Number is: Pending Registration

8. Contact for Data Requests

If you wish to make a request regarding your data, please contact us at: hello@bikecrashclaims.co.uk. We have one month to respond to your request.